Live Chat - What Makes it Work?

Wednesday, February 8, 2012 - SGI Principal, Joseph Barisonzi, has written a guest column on the company blog for LiveChat, Inc. As an expert in the cultural, organizational and systems change surrounding the adoption of new technology, Joseph was invited to write a quick 10 point guide on the adoption of the LiveChat software. Based in Poland, LiveChat is an international leader in online customer engagement with over 300,000 users around the world.

SGI has been using LiveChat on many of our client sites for the past two years with tremendous success. We have also provided consulting services to clients on how to maximize the opportunity provided by real-time customer engagement via the web.

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More information about our live chat integration service.

Leadership

With over 50 years of combined experience, Scott Bachman and Joseph Barisonzi have been working with innovative companies at all stages of development to design, facilitate and implement growth. With very different personal styles and strengths, together they are an effective team to work with the unique personalities and culture of your company.

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Our Brands

In 2009, we made decision to start launching separate operating divisions within SGI in order to provide a higher quality of service to our clients. SGI focuses on strategic planning and implementation while its boutique brands, BusyWorkerBee, eBee5 and Sugar Pros provide tactical and marketing support services. By leveraging the same common vision, approach and methodology, these virtual SGI teams allow us to bring additional value and synergies to our clients.

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Leadership

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Scott Bachman
Founder & CEO
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Joseph Barisonzi
Senior Partner
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