Wednesday, February 8, 2012 - SGI Principal, Joseph Barisonzi, has written a guest column on the company blog for LiveChat, Inc. As an expert in the cultural, organizational and systems change surrounding the adoption of new technology, Joseph was invited to write a quick 10 point guide on the adoption of the LiveChat software. Based in Poland, LiveChat is an international leader in online customer engagement with over 300,000 users around the world.
SGI has been using LiveChat on many of our client sites for the past two years with tremendous success. We have also provided consulting services to clients on how to maximize the opportunity provided by real-time customer engagement via the web.
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